Cookie Policy

1. All about our cookies
We always want to deliver you the best service which is why we want to ensure you have an easy, quick and reliable experience whilst using the website. To help us do this, we use Cookies (and not the delicious biscuit type).

Cookies come in all shapes and sizes and are easy to understand once you know what they do. Some cookies are essential for websites to work and others remember things about you to give you a better and more enjoyable experience online.

They are small files which are stored on your computer when you visit a website however cannot be used to identify you personally and are not harmful to your computer.

2. Essential cookies
Essential Cookies help our website to work properly. Without them you wouldn't be able to book your holiday online and some of your experience on the website would be restricted.

We have a very small number of cookies on the website which are essential to help you book your holiday online.

3. Cookies for website information
We're constantly improving our website based on what our visitors do and the pages you look at. These cookies record anonymous information about visits and clicks on each web page.

'Performance cookies' collect information about how you use the website such as the content you are interested in, the pages you visit and if you experience any errors. These cookies do not collect any information that could identify you personally.

We will use this data to:

  • Analyse how our website is used, visitor demographics and reach (including your location details).
  • Monitor the effectiveness of our online and offline advertising.
  • Help us improve the website by measuring any errors that occur.
  • Test different designs of our website.
  • Allows us to personalise information to you so you only ever see adverts relevant to what you are actually interested in on other websites.

 

4. Cookies that save your settings
We are always working on improving your experience on our website so we use cookies which save your settings, such as the last holiday you searched for so you can find it easily the second time. These cookies will save you time and enhance your experience whilst using the website.

We will use this data to:

  • Remember your last searched holiday.
  • Allow you to carry information across pages of our website to avoid having to re-enter information.
  • Allow you to access stored information if you have registered or booked with us.
  • Allow us to identify you when you visit our website if you have registered or booked with us.

 

5. Third-party cookies
We work with a small number of third party suppliers to give you access to more great features on our website.

Our website uses a number of suppliers who use cookies in order to deliver the services that they are providing. If you would like to know more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies.

6. Retargeting advertisements
Google collects data about your activities that does not personally or directly identify you when you visit our website, the website of entities for which we serve advertisements (our “Advertisers”), or the websites and online services where we display advertisements (“Publishers”). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). We collect information about where you saw the ads we serve you and what ads you clicked on.

7. More information on cookies

7.1 Session cookies - Session cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. These session cookies expire after a browser session so will not be stored longer term. For this reason, session cookies may sometimes be considered less privacy intrusive than persistent cookies.

7.2 Persistent cookies - Persistent cookies are stored on a visitor’s computer in between browser sessions which allows the preferences or actions of the visitor across a website site to be remembered. Persistent cookies may be used for a variety of purposes including remembering visitor’s preferences and choices when using a website or to target advertising.

7.3 First and third-party cookies - Whether a cookie is 'first' or 'third' party refers to the website or domain placing the cookie. First party cookies are cookies set by the particular website that the user has chosen to visit. Third party cookies are cookies that are set by a domain other than the one being visited by the user.

7.4 How to control and delete cookies - If you would like to restrict or block the cookies which are set by us, or any other website, you can do this through your browser settings. The Help function within your browser will give you instructions on how to do this. Alternatively, visit www.aboutcookies.org which will give you useful information on how to restrict cookies and delete cookies. For information on how to delete or restrict cookies on your mobile phone refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of the website.